In the early days of this blog, I wrote a post about gas pumps and how they think humans are stupid. Now that I think about it, I may have started this blog specifically to write that post. For a long time, that one post brought people to this site, and it still leads as the most read thing that I have written. To understand this post, I encourage you to read “The Problem With Gas Pumps.”
I was hoping that the years would bring gas pumps that thought more highly of us, but, alas, that has not happened. My regular gas station just installed new pumps that are slick. You can even watch television while standing under the bright neon lights. Unfortunately, they have not learned anything about the intelligence of people.
When you get to the pump, this is the first screen that you see.
That is easy enough. I am using a credit card, so I hit the button that says “Pay Here with Credit.” Now, the pump knows my intentions. That is when the next screen pops up. It says “Insert Credit Card.”
That makes sense. I told the gas pump that I was using a credit card. Now, it wants my credit card. I put the credit card in the slot.
Wait a minute. It is asking “Debit Y/N.” Why is it asking this question? I already told the gas pump that I am using a credit card. I inserted the credit card. Now, it is asking if it is a credit card. Do people go through the credit card process only to insert a debit card? Does it happen enough that the gas pump has to ask this question of everyone?
That is my problem with gas pumps. They think humans are too dumb to know the difference between a credit card and a debit card. They think that we would go through that entire process to only use the wrong one. I have a real problem with gas pumps thinking we are that dumb.
I have written about this before, and I will probably write about it again.